Functional Service Provider (FSP)

Dedicated biometrics capacity that works as part of your team. Your processes, your systems, your priorities with the hiring, retention and management handled by us.

How our FSP model works

FSP sits between hiring and outsourcing, and what separates a good arrangement from a poor one is where the management line falls. Ours is drawn so you direct the work without carrying the people: recruitment, retention, training and backfill stay with us.

You set the priorities

You decide what needs doing and when, and you tell the team lead. From there the day-to-day direction of the work sits with us — task allocation, prioritisation within the agreed scope, technical review and sign-off.

We manage the team

A named Metronomia team lead owns resourcing, performance management, training and cover. You get status, escalation and forecasting through one person instead of line-managing individual contractors.

You contract for a service

Because we employ, manage and appraise the team, the engagement stays a service contract rather than a set of individual placements you are responsible for.

Why sponsors choose us for FSP

Two things separate this from contract staffing: the people you get, and who carries responsibility for them.

A Metronomia biometrics lead at work, supporting a sponsor engagement

Specialists in biometrics

We are the biostatisticians, programmers, data managers and medical writers doing the work. Biometrics is our focus, so each role is filled by someone with the expertise and experience the study requires.

Cover and backfill stay with us

The team lead manages utilisation, quality and cover throughout the engagement. If someone leaves, we handle the replacement and documented handover, typically within 4–6 weeks for a senior role.

You approve your team

You see the CV and can speak with each proposed team member before onboarding. No substitutions are made without your agreement, and backup is planned for key roles.

Global delivery, without extra layers

We build teams across our delivery centres in the US, UK, Germany and South Africa, giving you access to the right expertise and time-zone coverage without adding more vendors to manage.

The people you’ll work with

Experienced clinical data professionals who work to your SOPs and report into your team, chosen for your study.

Biostatisticians

Study design and sample size, SAP authoring, estimand strategy, interim and ISS/ISE analysis.

Statistical programmers

SDTM and ADaM, TFLs, define.xml and reviewer guides, in SAS and R.

Clinical data managers

CRF design, edit checks, data review and query management through to database lock.

EDC programmers

eCRF and edit-check build, integrations and validation on Medidata Rave, Viedoc and Clincase.

Medical writers

Protocols, CSRs, narratives, IBs, briefing books and EU CTR lay summaries to ICH E3.

CDISC specialists

Standards governance, mapping, controlled terminology and submission-package review.

Engagement models

The right fit depends on the capability you already have in-house and how steady your study volume is. Most sponsors change models as their programme grows, and we build for that from the start.

Single function

One discipline, extended

You have statistics in-house and need programming, or the reverse. A team in one discipline, full-time or fractional, reporting through one lead.

  • One discipline, one lead
  • Full-time or fractional
  • Scales a role you already run
  • Fastest to stand up
Multi function

The whole biometrics chain

Data management, statistics, programming and writing under a single lead, working to one set of standards so data moves between them without re-work.

  • All four disciplines
  • One accountable lead
  • Shared standards end to end
  • One contract, one forecast
Hybrid

A team plus project work

An FSP team for steady-state delivery, with scoped project work alongside it for submissions, integrated analyses or a rescue. Budgets stay separate; the lead spans both.

  • FSP team for the baseline
  • Scoped projects for peaks
  • Separate budget lines
  • One senior contact across both

How an engagement starts

We define the roles against your protocol, source and assess candidates, and present a shortlist with full profiles. You approve each appointment before onboarding begins.

  1. Scope

    Disciplines, seniority, FTE level, languages and the reporting line into your organisation.

  2. Match

    We put forward named people against that profile, with full CVs and a technical screening call. You approve every person before onboarding begins.

  3. Onboard

    Your SOPs, your systems, your therapeutic area. Two to four weeks for a single role; four to eight for a full team, with bridging cover if a role is urgent.

  4. Operate

    The team lead runs delivery, reports on utilisation and quality, and flexes the team as your pipeline moves. Backfill and cover stay our responsibility.

A global team

Most engagements draw on more than one location, which gives you extended time-zone coverage and continuity when a study runs around the clock.

Munich, Germany HQ METRONOMIA Clinical Research GmbH — Headquarters Paul-Gerhardt-Allee 4281245 MunichGermany +49 (0) 89 829265-100 info@metronomia.net Directions →
London, United Kingdom METRONOMIA Clinical Research (UK) Ltd info@metronomia.net Directions →
North Carolina, USA USA Office — METRONOMIA Clinical Research Inc. 2530 Meridian Parkway, Suite 300Durham, NC 27713USA info@metronomia.net Directions →
Bloemfontein, South Africa METRONOMIA Clinical Research (South Africa) (Pty) Ltd Nobel House196 Nelson Mandela Dr, BrandwagBloemfontein, 9301 info@metronomia.net Directions →
Chennai, India
  • Team in Germany HQ
  • Team in United Kingdom
  • Team in North Carolina, USA
  • Team in South Africa
  • Chennai, India